Privacy Policy | Appliance Parts

PartsIPS ("PartsIPS," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, place an order, or otherwise interact with our services.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information that identifies or relates to you, including:

Name
Billing address
Shipping address
Email address
Telephone number
Payment-related information necessary to process transactions

Account Information

If you create an account, we may collect:

Username
Password (stored in encrypted form)
Account preferences

Order Information

Information related to purchases and transactions, including:

Products ordered
Order history
Shipping details
Transaction records

Technical and Usage Information

Information automatically collected when you visit our website, including:

IP address
Browser type and version
Device information
Operating system
Time zone settings
Website usage and interaction data

Marketing Preferences

Information regarding your preferences for receiving promotional communications from us.

2. How We Use Your Information

We may use collected information to:

Process and fulfill orders
Verify transactions and prevent fraud
Provide customer service and support
Send order confirmations, shipping updates, and account notifications
Improve website functionality and customer experience
Analyze website performance and usage trends
Comply with legal and regulatory obligations
Send promotional communications when you have opted to receive them

3. Payment Security

PartsIPS utilizes secure third-party payment processors to handle payment transactions.

We do not store complete credit card or debit card information on our servers. Payment data is transmitted using secure encryption technologies and processed through PCI-compliant payment service providers.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, personalize content, analyze traffic, and enhance the overall user experience.

We may use third-party services such as:

Google Analytics
Google Ads
Other analytics and advertising platforms

These services may use cookies, pixels, and similar technologies to collect information about website usage and advertising performance.

You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

5. Disclosure of Information

PartsIPS does not sell, rent, or trade personal information to third parties.

We may share information only with:

Payment processors for transaction processing
Shipping carriers and fulfillment providers for order delivery
Service providers that assist in operating our website and business
Professional advisors and auditors when necessary
Government agencies, law enforcement authorities, or regulators when required by law or legal process

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our products and services
Complete transactions
Meet legal, accounting, tax, or reporting obligations
Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information, subject to applicable legal requirements
Object to or restrict certain processing activities
Opt out of marketing communications at any time

To exercise any applicable rights, please contact us using the information provided below.

8. Data Security

PartsIPS maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

While no method of electronic transmission or storage is completely secure, we strive to implement industry-standard security practices to protect customer information.

9. Third-Party Websites

Our website may contain links to external websites operated by third parties.

PartsIPS is not responsible for the privacy practices, security measures, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child in violation of applicable laws, we will take reasonable steps to delete such information.

11. Changes to This Privacy Policy

PartsIPS may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page along with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.